Ducted Heat Pump Repair, Maintenance & Installation in Fleetwood, PA

One system that heats and cools your Berks County home

Contact Us (610) 780-9350

Heat Pumps in a Pennsylvania Climate

A ducted heat pump does the job of a furnace and an air conditioner with one piece of outdoor equipment, moving heat rather than burning fuel to make it. That efficiency is real, and so is the fact that a heat pump behaves differently from what most Berks County homeowners are used to: longer run times, cooler supply air, a defrost cycle that steams in January, and a backup heat stage that only engages when it is needed.

Art Smith And Son services and installs ducted heat pumps across Berks County, working with AirEase and Bosch equipment on replacements and repairing all major brands. Knowing how these systems are supposed to behave is half of diagnosing them correctly.

What You Get With Our Team

  • Family-owned business with a commitment to fair pricing
  • Certified technicians with journeyman's licenses
  • Emergency services available in heating and cooling season
  • Repairs on all major brands, installs of AirEase and Bosch
  • Maintenance plans built for year-round equipment

Our Ducted Heat Pump Services

Because a heat pump runs year round, it sees roughly twice the hours of a cooling-only system.

Heat Pump Repair & Maintenance

Weak heating or cooling, a unit stuck in defrost, ice that never clears, a reversing valve that will not switch modes, noises from the outdoor unit, or backup heat that runs when it should not. We also handle the twice-yearly checks that keep a year-round system honest, since a heat pump accumulates run hours far faster than a furnace does.

Heat Pump Repair & Maintenance

Heat Pump Installation & Replacement

Replacing an aging heat pump, or moving to one from a separate furnace and air conditioner. We size the system to the home, look hard at the ductwork it will be pushing through, set up the backup heat stage correctly, and cover the rebate and financing side before you commit. AirEase and Bosch equipment.

Heat Pump Installation & Replacement

Ductwork Decides How Well It Works

A ducted heat pump moves a larger volume of air at a lower temperature than a furnace does. Duct runs that were adequate for a furnace can be restrictive for a heat pump, and the result is rooms that never quite catch up along with a system working harder than it should.

When we quote a heat pump we look at the duct system as part of the job, not as an afterthought. If the ductwork is the limiting factor, you deserve to hear that before the equipment is ordered rather than after the first cold snap.

Related Heating and Cooling Options


A ducted heat pump is one route to year-round comfort. These are the others we install.

See the PA rebates and tax credits guide for the programs that apply to qualifying heat pump equipment.

Service Finance

We’re Here to Help with
Financing Options

We know that quality heating and cooling service can become expensive. We do everything we can to make our services as affordable as possible, but sometimes financing just makes sense. We’ve partnered with Service Finance to bring you financing options that work for all kinds of budgets and circumstances so you can get the service you need.

Apply Now
We offer Preventative Maintenance Plans

Join Our Preventative
Maintenance Plan

Regular preventative maintenance will help you keep your systems running efficiently and save you money. With our maintenance plan we’ll schedule regular heating and cooling checks to make sure your HVAC systems are running smoothly without any unexpected and costly breakdowns.

We service and install ducted heat pumps across Berks County including Fleetwood, Boyertown, Reading, Wyomissing, Sinking Spring, Exeter Township, Hamburg, and Kutztown.

Art Smith And Son is family-owned and operated. Art Smith And Son is family-owned and operated. Art Smith And Son is family-owned and operated.

FAQ: Ducted Heat Pump Service

Q: What does auxiliary or emergency heat on my thermostat mean?

A: Auxiliary heat is the backup stage that assists the heat pump when outdoor temperatures drop or when the thermostat is asking for a large temperature swing. Emergency heat shuts the heat pump off and runs the backup alone, which is meant for a failed outdoor unit rather than everyday use. If you find yourself reaching for emergency heat regularly, something needs to be diagnosed.

Q: Is it normal for the outdoor unit to steam or ice over in winter?

A: Some frost on the coil is normal in cold, damp weather, and the defrost cycle clears it. Steam rising off the unit during defrost is normal too. What is not normal is ice that never clears, ice encasing the whole coil, or a unit that defrosts constantly. Those point to a defrost control, sensor, or refrigerant problem worth a service call.

Q: Can a heat pump be paired with my existing furnace?

A: Yes, in many homes. Pairing a heat pump with a furnace lets the heat pump carry the milder part of the season while the furnace takes over when it is genuinely cold. Whether it fits your home depends on the age and condition of the furnace, the ductwork, and how the controls are set up. We assess all three during the estimate.

Q: My heat pump runs almost constantly in cold weather. Is something wrong?

A: Long run times in cold weather are how heat pumps are designed to work. They deliver heat at a lower temperature for longer rather than in short, hot bursts. Constant running paired with a house that is not reaching the set temperature is a different story, and that is worth having checked.

Heat pump not keeping up, or thinking about replacing one? Call Art Smith And Son at (610) 780-9350 or request service online.

Contact Us

Our Featured Brands

We repair all brands and install quality products from two brands you know and trust.

Airease
Fujitsu Elite Contractor
Fujitsu
Lennox
Bosch
Weil-McLain
Navien
AprilAire

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