A heating or cooling failure in the middle of a Berks County winter or summer is not something you can put off until next week. When your furnace goes out on a January night or your air conditioner stops cooling in July, you need a technician who can respond the same day - not a call center, not a next-available appointment three days out.
Art Smith And Son handles urgent heating and cooling calls for homeowners in Fleetwood, Boyertown, Wyomissing, Sinking Spring, Exeter Township, Hamburg, Kutztown, Reading, and the surrounding Berks County communities. When you call, you reach Art or Daniel directly. They'll tell you honestly whether they can get there today and what to expect when they arrive.
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Send a MessageMost urgent HVAC calls fall into a handful of categories. Here's what we see most often in Berks County homes, and what's typically involved in diagnosing and repairing each:
A furnace, boiler, or heat pump that stops producing heat mid-winter is the most urgent call we get. Common causes include a failed igniter, a tripped limit switch, a locked-out pressure switch, a bad draft inducer motor, or a failed control board. Some of these are straightforward repairs - a faulty igniter is a parts-and-labor job that usually takes under an hour. Others, like a failed heat exchanger or cracked boiler section, are more involved.
If your heat is out, turn your thermostat to heat mode, verify the filter isn't completely blocked, and check that the furnace power switch (usually on the wall nearby) is on. Then call us. Don't run space heaters unattended as a long-term solution.
An air conditioner or heat pump that runs but doesn't cool is usually a refrigerant issue, a failed capacitor, a dirty coil that's frozen over, or a compressor that's struggling. An AC that won't turn on at all is more likely an electrical issue - a tripped breaker, a blown fuse in the disconnect, or a failed contactor.
Before calling: check your thermostat is set to cool and the fan is set to auto, not on. Check your filter - a completely clogged filter can cause the evaporator coil to freeze and shut the system down. If the indoor air handler is blowing but the air isn't cold, the outdoor unit may not be running at all. Check whether it's operating and call us with what you observe.
Water around an air handler, furnace, or water heater needs attention before it causes structural damage. For AC equipment, the most common cause is a clogged condensate drain line. During high-humidity summer months, central air systems pull a significant amount of moisture out of the air - that water has to go somewhere, and if the drain is blocked, it backs up into the pan and eventually overflows.
A leaking tank water heater is more serious. A pinhole leak in the tank itself usually means the unit is near the end of its life. If you see water pooling under your water heater, shut off the cold water supply valve above the tank and call us.
Banging, screeching, grinding, or rattling from an HVAC unit can indicate anything from loose hardware to a failing motor bearing to debris in the blower wheel. Some noises are urgent - a grinding sound from a blower motor is often the bearing failing, and running it to full failure can damage the motor beyond repair. A banging noise from a furnace on startup can indicate delayed ignition, which is a combustion issue that should be diagnosed promptly.
If your system is making an unfamiliar noise that wasn't there before, don't ignore it. Call us and describe what you hear - we can often give you a reasonable assessment over the phone before we arrive.
When your furnace or AC runs continuously but never gets your home to the thermostat setpoint, the system is working harder than it should and something is limiting its output. For heating, common causes include a partially blocked heat exchanger, a failing inducer, low gas pressure, or a refrigerant issue in a heat pump. For cooling, low refrigerant charge, a dirty condenser coil, or a failing compressor can all limit capacity.
Short-cycling - where the system turns on and off repeatedly in short intervals - is related and can cause premature compressor wear. This is worth addressing promptly even if the house is somewhat comfortable.
An HVAC system that is completely unresponsive - no sounds, no airflow, nothing - is usually an electrical issue. Check your thermostat batteries first (this causes more "my system is dead" calls than you'd think). Then check the circuit breaker for the air handler and the outdoor unit - they're often on separate breakers. Check the furnace or air handler power switch on the unit itself. If none of that restores operation, call us.
A system that trips its breaker repeatedly when you reset it has an electrical fault somewhere in the circuit or the equipment. Don't keep resetting it - that can damage components. Call us and we'll diagnose it properly.
After you've called and we're on our way, here's what you can do to stay safe and comfortable:
When you call Art Smith And Son for an urgent repair, here's what happens:
We respond to urgent HVAC calls throughout Berks County and the immediate surrounding area. Our Fleetwood headquarters puts us within a reasonable drive of most Berks County communities.
If you're in Berks County but not on the list above, call us. We extend service to most of the county for both residential and commercial HVAC work.
Yes. We respond to urgent heating and cooling calls and do our best to get there the same day you call. Availability depends on what's already on the schedule. Call us at (610) 780-9350 and we'll give you an honest answer about timing.
Check the thermostat batteries and settings, the furnace power switch (usually on the wall near the unit), and the air filter. A completely clogged filter can cause the furnace to overheat and lock out. Check your circuit breaker as well. If none of those are the issue, call us - further diagnosis requires a technician.
The most common causes are a frozen evaporator coil (from a clogged filter or low airflow), a low refrigerant charge, or a failed capacitor that's causing the compressor or fan motor to underperform. Check your filter first. If it's clean and the air still isn't cold, call us.
Yes. For repairs, we work on every major HVAC brand regardless of who installed it. For new equipment, we install AirEase, Lennox, Bosch, Fujitsu, Weil-McLain, Navien, and AprilAire.
We carry common repair parts on the truck and can handle most standard repairs same-day. If your system needs a less common part, we'll order it and return as soon as it arrives. We'll tell you honestly what the timeline looks like and whether there's a temporary measure that can help in the meantime.
No - a gas smell requires you to leave the home immediately and call your gas utility and 911. Do not touch any switches or appliances. Once the gas company has inspected and cleared the building, call us to diagnose and repair the equipment.
Repair costs depend on what the problem is. We diagnose the issue first and give you a clear quote before any repair work starts. There are no surprises.
Yes. If you're on our preventative maintenance plan, you move to the front of the scheduling queue. During peak season, that difference can be significant.